Frequently Asked Questions
Are STALVEY products customizable?
We offer a made-to-order service where your product can be personalized in every detail: skin selection, metal finishing and interior trims.
Does STALVEY offer bespoke pieces?
Bespoke services are offered on a limited basis and are only available through our New York showroom. To arrange a consultation, please contact us at info@stalvey.com.
How long does it take to customize a product?
The time needed for custom pieces vary greatly depending on skin selection and its availability. After details of your product have been finalized and order has been placed, expect a 4-8 week window for delivery.
Are exotic skins durable?
Because of the nature of exotic animals – using their skins as protective barriers – if properly taken care of, products made with these skins tend to be more durable and last longer than typical leather goods.
What if the product I want is unavailable?
Should you want a product that is unavailable to purchase through our retailers, please email us your inquiry to info@stalvey.com. We strongly encourage you to reach out to us prior to purchasing online. Some of our products leave our stock quickly. If a product is purchased and we do not have it currently in stock, there can be a 4-6 month wait time.
Where do I find the items that I've seen in magazines?
To find products that you’ve seen in the press, search those products online to learn more or contact a retailer near you to see if they have that product available to purchase.
How do I find a retail location near me?
For a full list of locations, visit our stockist list.
Frequently Asked Questions
Are STALVEY products customizable?
We offer a made-to-order service where your product can be personalized in every detail: skin selection, metal finishing and interior trims.
Does STALVEY offer bespoke pieces?
Bespoke services are offered on a limited basis and are only available through our New York showroom. To arrange a consultation, please contact us at info@stalvey.com.
How long does it take to customize a product?
The time needed for custom pieces vary greatly depending on skin selection and its availability. After details of your product have been finalized and order has been placed, expect a 4-8 week window for delivery.
Are exotic skins durable?
Because of the nature of exotic animals – using their skins as protective barriers – if properly taken care of, products made with these skins tend to be more durable and last longer than typical leather goods.
What if the product I want is unavailable?
Should you want a product that is unavailable to purchase through our retailers, please email us your inquiry to info@stalvey.com. We strongly encourage you to reach out to us prior to purchasing online. Some of our products leave our stock quickly. If a product is purchased and we do not have it currently in stock, there can be a 4-6 month wait time.
Where do I find the items that I've seen in magazines?
To find products that you’ve seen in the press, search those products online to learn more or contact a retailer near you to see if they have that product available to purchase.
How do I find a retail location near me?
For a full list of locations, visit our stockist list.
Connect with Us
We would love to hear from you
General
info@stalvey.com
Custom
custom@stalvey.com
Press
press@stalvey.com